Shipping policy
Processing Times
- Orders processed within 2–5 business days.
- During launches, promotions, Christmas or high-volume periods, processing may take longer.
UK Delivery
- Estimated delivery: 2–5 business days after dispatch.
International Delivery
- Estimated delivery varies by destination.
- Customs delays may occur.
- Import duties, VAT, customs fees and local taxes are the responsibility of the customer where applicable. These charges are determined by the destination country's customs authorities and are not included in the product or shipping price unless otherwise stated.
Tracking
- Tracking provided where available.
Customs & Import Charges
- Customer responsible for any customs duties, taxes or import charges.
Incorrect Addresses
- Customer responsible for entering the correct shipping address.
Lost Parcels
- Contact us and we will investigate with the carrier.